Ponies & Petting Zoos

PAYMENT POLICY

A deposit of 50% of total cost of services is due upon order. No entertainer or service can be held or guaranteed for a party date until deposit has been received. Deposits can be paid via Credit card only. We do not accept checks. All credit card payments are subject to a 3% service fee. All final balances will be charged to the same credit card used for the deposit on the Friday preceding the scheduled event or service. Services booked with less than 24 hours notice require a $150 expedite fee charged up front. The expedite fee is non-refundable but will be deducted from the total of the service once the service is booked. In addition, all services booked with less than 24 hours notice are subject to a 10% rush fee.

Payments for styling, decor, party favors and desserts are due in full upon booking. Payments for styling, decor, party favors and desserts booked with less than 10 days notice are subject to a 20% rush fee.

CANCELLATION POLICY

Deposits are non-refundable. Cancellations made within 24 hours require payment in full.

All payments for styling, decor, party favors and desserts are 100 % non-refundable.